This policy explains how Elnouwrs AirCool handles supply and installation, including the free standard installation and special-case coordination.

Please also read our Shipping Policy and “Terms and Conditions” to learn more about our general policies.

Table of contents:

  1. Free Standard Installation.

  2. Custom Adjustments or Special Site Conditions.

  3. Other Governorates.

  4. Contact Information.

1. Free Standard Installation 🛠️

In Cairo and Giza, we provide free supply and installation in line with the factory-recognised standard (Standard) installation, which includes:

  • Back-to-back unit installation.

  • Supply of 3 metres of copper piping.

  • The outdoor unit mounting bracket.

2. Custom Adjustments or Special Site Conditions

Any additional pipe lengths, extra equipment, or special installation requirements (such as unusual heights or longer distances than standard) are agreed directly with our technician on site.

3. Other Governorates

Supply and installation devices for other governorates are coordinated directly with our department to arrange dates and costs.

4. Contact Information

If you have any questions or inquiries about our supply and installation policy, please contact us by email at: elnouwrsaircool@gmail.com